Cont Consulting provides professional services exclusively to legal entities and other entities carrying out business activities, based on service agreements / collaboration agreements.

Given the nature of the services provided, returns in the sense applicable to physical products are not available.

Online card payments represent the settlement of invoices issued for services already provided or amounts due under the existing agreement between the client and Cont Consulting.

Cancellation or Termination of Services

The business relationship may be terminated exclusively in accordance with the provisions of the service agreement concluded with each client, including any applicable notice period, termination date and outstanding obligations.

Termination or cancellation of the agreement does not automatically result in the cancellation of invoices issued for services already provided or amounts due up to the effective termination date of the contractual relationship.

Payments Made in Error

If a payment has been made in error, duplicated, or made for an incorrect amount, the client may request that the matter be reviewed.

Where a payment is determined to have been made in error or was not due, the corresponding amount may be refunded after verification of the relevant documents and accounting records.

The refund will generally be made using the same payment method through which the original payment was made, insofar as this is technically and procedurally possible.

Requests regarding payments made in error or any discrepancies relating to an invoice may be submitted using the contact details displayed on our website or on the relevant invoice.

Any request concerning termination of the agreement, cancellation of services or a disputed invoice will be handled in accordance with the provisions of the service agreement concluded between the parties.